At Mac3, quality is not limited to just the production processes, it extends to all stakeholders, with a primary focus on our customers. Quality is not just a set of procedures at Mac3, but rather a way of life and a mindset that we continuously strive to improve in our employees. Our certifications are a testament to this approach, including various system and product certifications, as well as our comprehensive traceability system which allows us to track the raw materials, semifinished products, and operators involved in the production process for each product.
System for quality management in the activities of design, production and after-sales service. Quality policy: to meet the customers’ needs and improve processes and organizational capabilities.
Our in-house laboratory, which is used for both the development of new products and the redesign of existing, it ensures control over the process from design to production. Our skilled staff’s expertise allows us to assist our customers in the creation of new projects and the resolution of specific issues.
The entire production process takes place within the factory, with careful testing at every stage. This includes testing starting from the input of materials to 100% testing of each finished product.
The customer is at the heart of our business. The objective of both our sales and after-sales team is to provide value to the customer by providing professional support throughout the entire life cycle of the product, including product selection, installation assistance, and troubleshooting application issues.
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